Terms of Service

Last updated: April 14, 2026

Please read these Terms of Service ("Terms") carefully before using the Nudge mobile application ("Service"). By downloading or using Nudge, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Nudge, you confirm that you are at least 13 years old (16 in the EU) and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

Nudge is an AI-powered cleaning coach application that helps users manage household tasks. The Service includes:

3. Accounts

You must create an account to use Nudge. You are responsible for:

Notify us immediately at support@nudge.app if you suspect unauthorised access to your account.

4. Subscriptions and Payments

4.1 Free and Premium Plans

Nudge offers a free tier with limited features and a premium subscription ("Nudge Premium") with full access. Pricing is displayed in the app and subject to change with notice.

4.2 Free Trial

We may offer a free trial period for Nudge Premium. Your payment method will be charged at the end of the trial unless you cancel before the trial ends.

4.3 Billing

Subscriptions are billed through the App Store (Apple) or Google Play Store (Google) on a recurring basis. By subscribing, you authorise the relevant platform to charge your payment method on the applicable billing cycle.

4.4 Cancellation and Refunds

You can cancel your subscription at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period — you retain access until then. Refunds are subject to the refund policies of Apple or Google.

4.5 Price Changes

We reserve the right to change subscription prices. We will give you reasonable advance notice of any price increase, and if you do not cancel before the change takes effect, you will be charged the new price.

5. Acceptable Use

You agree not to:

6. AI-Generated Content

Nudge uses artificial intelligence to generate personalised cleaning suggestions and plans. You acknowledge that:

7. User Content

Content you create within Nudge (room names, tasks, photos submitted for scanning) remains yours. By using the Service, you grant us a limited licence to process and store this content solely as needed to provide the Service. We will not use your content for training AI models without your explicit consent.

8. Intellectual Property

The Nudge app, including its design, code, branding, and all content we create, is owned by us and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property other than the limited right to use the Service as described herein.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

We may suspend or terminate your account at any time if you violate these Terms or if we discontinue the Service. You may close your account at any time by contacting support@nudge.app or using the Settings screen. Upon termination, your data will be deleted in accordance with our Privacy Policy.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notice at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which we are established, without regard to conflict-of-law provisions. Any disputes shall be resolved in the courts of that jurisdiction, unless applicable consumer protection laws require otherwise.

15. Contact

Questions about these Terms? Email us at support@nudge.app.